Return Policy
Outlet items are highly discounted and therefore sold as-is and final sale. If you don’t love an item, we encourage you to pass it on.
The FG Outlet is our way of bringing you fantastic products at incredible prices. The pieces featured on our Outlet site may be extra stock, retiring styles, or factory seconds—but all of them are as chic as they are easy on your wallet.
Outlet orders ship twice weekly on Tuesdays and Thursdays. Most Outlet orders ship within 7 business days, and you'll receive an email with tracking details once your order ships.
We offer three flat US shipping rates based on the size of your order:
· Small orders: $5.99
· Medium orders: $9.99
· Large orders: $11.99
Please note, FG Rewards member shipping benefits don’t apply on the FG Outlet site.
Not yet, but keep an eye out for updated options in the future.
The FG Outlet currently ships to the US and Canada, with more countries to come.
Why don't I see my rewards on the Outlet site?FG Rewards are earned and redeemed on purchases from our main website. FG Outlet items are already highly discounted to give you the very best deals.
The Outlet is a separate store from our main website and is already highly discounted to offer you the very best deals. Gift cards and promo codes apply to valid orders placed on frannegolde.com.