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Welcome to the Outlet

Contact/FAQs

What is the Franne Golde Outlet?

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The FG Outlet is our way of bringing you classic, versatile clothing at outstanding prices. The pieces featured here may be extra stock, retiring styles, or factory seconds—but all of them are as chic as they are easy on your wallet.

Why an Outlet?

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Believe it or not, 13 million tons of clothing are thrown away in the US every year—and we want to do our part to change that. Your outlet order makes it possible for overstock items to find a home in a closet, not a landfill.

Why don’t I see my FG Rewards?

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FG Rewards are earned and redeemed on purchases from our main website. FG Outlet items are already highly discounted to give you the very best deals!

Can I use a promo code?

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Not here! Your Franne Golde discount codes can be applied on orders from frannegolde.com.

When will my order ship? 

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Outlet orders ship twice weekly on Tuesdays and Thursdays. Most orders will ship within 7 business days, and you’ll receive an email with tracking information once it’s available.

How much is shipping?

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We offer three flat US shipping rates based on the size of your order:
· Small orders: $5.99
· Medium orders: $9.99
· Large orders: $11.99

Expedited shipping options are not yet available. Please note, FG Rewards member shipping benefits do not apply on the Outlet site.

Do you offer expedited shipping?

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Not yet, but keep an eye out for updated shipping options in the future.

Do you ship internationally? 

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The FG Outlet currently ships to the US and Canada, with more countries to come.

Can I return an item I purchased from the Outlet?

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All Outlet items are sold as-is and are final sale. If you don’t love an item, we encourage you to pass it on.

Still have questions?

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Write us at help@frannegolde.com.

 

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